Walk-in cooler or freezer
Back-of-house storage that holds the day’s product and prep.
Restaurants, cafes, and bars · Seattle
Restaurant refrigeration problems need clear details fast.
Kitchens depend on several cold-storage units at once: walk-ins, reach-ins, prep tables, under-counter units, freezers, and ice machines. Describe which unit is affected and how service is being disrupted for possible connection with selected independent local providers.
Common kitchen units
Name the unit that is failing.
Reach-in and under-counter units
Line coolers, bar refrigeration, and cold wells used during service.
Prep tables and display cases
Sandwich, salad, and pizza prep rails or customer-facing display cases.
Ice machines
Machines supplying drinks, bar service, or food-display ice.
During service
Plan around your service hours.
- Say which meal periods or events are affected.
- Note whether product can be moved to other units.
- List the best access window outside rush hours.
- Name the manager or chef who can approve work.
- Mention alley, basement, or rooftop equipment locations.
- Record readings separately for food, air, and display.
Source: Washington cold-holding rule, WAC 246-215-03525. Accessed September 3, 2026.
Records
Keep temperature logs handy.
Temperature logs, recent cleaning dates, and any previous service notes help a provider understand the pattern. They do not diagnose a failed part, and a provider must evaluate the equipment onsite.
Questions
Commercial refrigeration request FAQs.
Can I request help for several units at once?
Yes. List each affected unit and its symptom in the request so providers can understand the scope.
Does Seattle Cold Care guarantee a visit during my service hours?
No. Availability, scheduling, and response time are set by independent providers and are not guaranteed.
Does a request include a price?
No. A request is not a quote or estimate. Providers set their own diagnostic process and pricing.
Request commercial refrigeration help
Tell us which kitchen unit is affected.
Name the equipment, symptoms, service-hour constraints, and best access window. A request does not guarantee provider availability.
Prefer to talk? Call (425) 696-7477 or email hello@seattlecoldcare.com.